FAQ

 

What is Charlie Creations?

Founded in 2016, Charlie Creations is an online art retailer. New designs are constantly being updated to the site to bring you beautiful items to decorate your home.

All artwork on the site is created digitally. This means that the colors of the artwork can be altered to give your home a cohesive look and feel.

How do I contact you?

We’re always here to help. You can contact us by email at info@snkrup.com

What payment options do you accept?

We accept all major credit cards as payment as well as Apple Pay. 

How much is shipping?

Free shipping on all orders to USA and Canada Only

Otherwise, the shipping rate is calculated at checkout.

Where do you ship?

We ship worldwide.

Do you offer refunds or returns?

All sales are final. We will refund if there was a mistake with an order. If you have any issues with your order please email info@charliecreations.com

When will I receive my order?

All orders need a week to be produced. Due to the customization, no items are kept in stock.

Please allow 4 business days after production for delivery. Delivery can take up to 14 days for any Europe, Asia, Australia orders.